Customer Support
Frequently Asked Questions
Listings
If you would like to share information on new Dining Deals or Dining Deals that are currently not listed on nom nom guide, please fill in our Listing Suggestions Form to provide us with more details.
Alternatively, you can reach out to us directly at info@nomnom.guide.
If you would like to make any Listing improvement suggestions please fill in our Listing Suggestions Form to provide us with more details.
Alternatively, you can reach out to us directly at info@nomnom.guide.
If you spot any problems such as content or reviews that might offensive or may make other people feel uncomfortable in any way, please do not hesitate to report them to us via our Report a Problem page.
Alternatively, you can reach out to us directly at info@nomnom.guide.
Deals
For non-Online Deals
- Visit the Establishment within the Deal Redemption Period.
- Indicate your intention to redeem the Deal before ordering at the Establishment.
- Upon confirmation and acknowledgement from the Staff at the Establishment, place your order.
- Please pay the listed Deal Price directly to the Establishment. Please note that additional fees and charges such as Goods and Services Tax, Service Charge etc. may apply.
For Online Coupon/Voucher Based Deals
- Please click on the "Deal Details" button.
- You would be redirected to the relevant online deals platform.
- Please refer to the relevant online deals platform for more detailed deal redemption instructions.
Non-Online Deals
Please pay the listed Deal Price directly to the Establishment.
Please note that additional fees and charges such as Goods and Services Tax, Service Charge etc. may apply.
Online Coupon/Voucher Based Deals
Please click on the the deal, you would be redirected to the relevant online platform where you would need to purchase an online coupon or voucher in order to redeem the Deal.
Some Deals may impose specific restrictions such as minimum spending, redemption period etc.
Please refer to the Terms and Conditions tab on the Deal page for more information and specific restrictions for the Deal that you are interested in redeeming.
Reviews and Ratings
Please scroll down to the Reviews section on the Listing and click on 'More Reviews'.
Please note that you would be redirected to Google where you would need a Google account before you can leave a review.
Your reviews and ratings are extremely useful and can help other foodies to discover and find great places to dine at.
You should include details that would be useful to other potential customers such as positive or negative aspects of your dining experience as well as any relevant photos.